Scope of Application:

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The following General Terms and Conditions (GTC) apply exclusively to the business relationship between the swimming and fitness coach Pouya Pourebrahim (Joinpuya) (hereinafter "Coach") and the customer (hereinafter "Customer"). Deviating terms and conditions of the customer are not recognized unless the Coach expressly agrees to their validity in writing.

 

Subject of the contract:

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The trainer offers individual swimming and fitness training sessions. These can be found in their current form on the website www.joinpuya.com. The exact scope and content of the training sessions are determined within the framework of the respective contractual relationship. The contract is concluded upon the customer's booking and the trainer's confirmation.

 

Participation requirements:

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By booking, the client confirms that they are physically able to participate in the training sessions. Any known health restrictions, illnesses, or injuries must be notified to the trainer before the start of the training session. The client participates at their own risk. Should any sudden health or well-being problems occur during the training session, the trainer must be notified immediately.

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Scope of services and implementation:
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The trainer undertakes to conduct the agreed training sessions carefully and to the best of their knowledge and belief. A training session typically lasts 60 minutes. Longer training sessions are arranged individually. Swimming sessions take place at the Kombibad Seestraße in Berlin (Seestr. 80, 13347 Berlin) and fitness sessions at Crunch Fit Wedding (Pankstr. 32-39, 13357 Berlin). Other training locations may be possible upon prior consultation.

Payment Terms:
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The fee for the training sessions is agreed upon before the start of the training and is due immediately after the service is provided, unless otherwise agreed. Payment is made by bank transfer to Joinpuya's business account. For recurring services (e.g., monthly subscriptions), billing is done in advance.
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Cancellations and Withdrawals:
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The trainer reserves the right to postpone or cancel training sessions if necessary due to reasons such as illness, unforeseeable events, or force majeure. In these cases, an alternative date will be arranged. The client can cancel booked training sessions free of charge up to 24 hours before the start of the session. For later cancellations or no-shows, the full fee is due unless the client can provide evidence of a valid reason for the cancellation (e.g., illness).

​Vouchers:
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Vouchers are generally non-exchangeable and non-refundable. This applies to both gift vouchers and discount vouchers. Returns or refunds of the voucher value are excluded, even in the event of partial use or loss of the voucher. Vouchers can only be used to purchase goods or services on our website and are subject to the terms and conditions stated therein.

Liability:
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The trainer is liable for damages caused intentionally or through gross negligence. The trainer is only liable for simple negligence in the event of a breach of essential contractual obligations and only within the scope of foreseeable, contract-typical damages. The trainer is not liable for damages caused by the client's overconfidence. No liability is assumed for wardrobe items and personal belongings. The client is expressly advised not to bring valuables. The trainer assumes no responsibility for the security or care of valuables brought in. The trainer has appropriate business liability insurance.
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​Confidentiality:
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The trainer is obligated to maintain confidentiality regarding all information about the client that comes to his/her knowledge in connection with the training. This also applies after the termination of the contractual relationship.

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Data protection:
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The trainer undertakes to treat all personal data of the client confidentially and to use it exclusively for contract processing and the conduct of the training sessions. The data will not be shared with third parties unless necessary to fulfill the contract or required by law. Further information can be found under the Privacy Policy.
 

 

Final provisions:
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The trainer reserves the right to amend these Terms and Conditions at any time. Changes will be communicated to the customer in an appropriate manner. If the customer does not object to the changes within 14 days of notification, the amended Terms and Conditions shall be deemed accepted. The place of jurisdiction shall be governed by the statutory provisions. The law of the Federal Republic of Germany applies.

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Severability Clause:
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Should individual provisions of this agreement be invalid or unenforceable, or become invalid or unenforceable after conclusion of the contract, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects most closely approximate the economic objective pursued by the contracting parties with the invalid or unenforceable provision.
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As of: March 11, 2025